Homecare Services

Support delivered in the comfort of your own home — from personal care to complex needs. Tailored, flexible, and always compassionate.

Supported Living

Helping individuals live safely and independently in supported accommodation. Empowering people with mental health needs, learning disabilities, and more.

Compassionate Homes

Our registered residential homes in Staffordshire and Cheshire. CQC-rated and community-based — where every person is treated with dignity.

Recruitment & Staffing

We supply trained, compassionate staff to care providers across the region. We also offer rewarding jobs in care — with training, support, and growth.

Our CQC Rating is GOOD

Compassionate Healthcare is proudly rated “Good” by the Care Quality Commission (CQC). This means we meet their high standards for safety, care, leadership, responsiveness, and effectiveness. It’s more than a badge — it’s a reflection of the care, respect, and professionalism we bring to every person we support.

The CQC is the independent regulator of health and social care in England. They inspect care providers regularly and rate services based on their quality. Our “Good” rating shows that we put people first — always.

About Us

A union of compassion + healthcare.

Compassionate Healthcare is a family-run care provider based in Crewe, proudly rated “Good” by the Care Quality Commission (CQC). With over 18 years of combined experience in general and mental health care — and more than five years serving the Cheshire and Staffordshire regions — we deliver person-centred support that’s kind, flexible, and built on trust.

We specialise in placing exceptional carers, support workers, and nurses — including general, mental health, learning disability, and specialist nurses — often at short notice. Our team supports private clients and a range of departments across the health and social care sector.

As a provider, we focus on what matters most: dignity, compliance, and respect. These values guide every decision we make and every relationship we build — with clients, colleagues, and community partners.

Our values weren’t created behind closed doors — they were shaped by our team. They express who we are, how we work, and what makes us different. At Compassionate Healthcare, we don’t just deliver care. We deliver care that feels right.

This is who we are. A union of compassion + healthcare — and it’s at the heart of everything we do.

Our Distinguished Partners in Care

Our Specialisms
We are pleased to be able to assist with the following:

  • Personal Care
  • Mental Health Support
  • Learning Disabilities
  • Autism Spectrum Conditions
  • Eating disorders
  • Physical Disabilities
  • Complex Medical Needs
  • Elderly & Frailty Care
  • End-of-Life & Palliative Care
  • Dementia
  • Challenging Behaviour
  • Community Integration
  • Sensory Impairments
  • Substance misuse problems
  • Support for 18 - over 65s

Why Choose Us?

At Compassionate Healthcare, we believe that exceptional care is built on trust, compassion, and consistency. We combine over 18 years of experience with a deeply personal approach to support each person we serve. Here’s what makes us different:

  • Rated “Good” by the CQC
    Our service meets high standards for safety, responsiveness, and effectiveness — proudly recognised by the Care Quality Commission.
  • Person-Centred, Bespoke Support
    Every care package is carefully tailored to reflect each individual’s needs, personality, and preferences — because no two people are the same.
  • Experienced and Qualified Staff
    Our team is highly trained, fully vetted, and deeply committed to delivering care with empathy, dignity, and professionalism.
  • Supporting Independence
    We help people lead full, independent lives in their own homes or communities, with the right level of care every step of the way.
  • Trusted by the Sector
    We hold framework agreements with both large and medium-sized care providers — a sign of the trust others place in our quality and consistency.
  • Sustainable and Responsible
    We manage our services with care, acting responsibly and valuing long-term impact over short-term gain.
  • Respect and Reliability
    We treat every client, colleague, and partner with respect — and we keep our word. Our relationships are built on trust and open communication.
  • Workforce Wellbeing
    We support our staff with healthy work-life balance, reflective supervision, and ongoing development — because cared-for carers give better care.

Choosing Compassionate Healthcare means choosing a provider that puts people first — always. A union of compassion + healthcare.

Stay Connected with us!
Sign up for our Monthly Newsletter

This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

Be the first to hear about what’s new at Compassionate Healthcare. From service updates and care insights to staff stories and upcoming events — our newsletter keeps you informed, inspired, and included.

We’ll only send helpful, meaningful content — no spam, just warmth.

Join our Team
…but only if you are compassionate, kind and share our values.

Looking to make a real difference? At Compassionate Healthcare, we welcome kind, motivated people who want to build a meaningful career in care. Whether you’re a carer, healthcare assistant, or registered nurse — there’s a place for you here.

We’re more than just a care provider. We’re a team built on respect, purpose, and support. Our “Good” rating from the CQC reflects not only the quality of our care, but also how we treat our staff. Your wellbeing matters to us — just as much as the wellbeing of those we care for.

As one of our Registered Managers shares: “Our operations are designed to build strong, lasting relationships with our team — giving them a healthy work-life balance while still meeting the needs of our clients.”

We offer full training, supportive supervision, and real opportunities for growth. If you’re passionate about care, come and be part of something special.

The Roles we have at Compassionate Healthcare

Our Carers: Everyday help with a personal touch.

Our carers provide kind, reliable support in the comfort of your own home. Whether it’s help with getting dressed, preparing meals, or simply having a chat, they’re here to make life easier and more enjoyable.

Carers are trained to support with personal care, medication prompts, and daily routines — always delivered with dignity and respect. They are a friendly, familiar face you can count on, day after day.

Healthcare Assistants (HCAs): Caring support with a clinical edge.

Our Healthcare Assistants (HCAs) bridge the gap between daily care and clinical support. They work under the guidance of nurses and are trained to monitor vital signs, support with mobility, and help with personal care needs.

Whether in the community, a care home, or a more complex setting, our HCAs bring a calm, capable presence. They’re here to ensure comfort, safety, and peace of mind for every client.

Our Support Workers: Empowering independence, every day.

Support Workers help people live full, independent lives — especially those with learning disabilities, autism, mental health needs, or complex challenges. Their role goes beyond care. They offer emotional support, build confidence, and encourage choice.

Whether it’s support with cooking, appointments, or community activities, our Support Workers are there to help clients feel included, respected, and in control of their own journey.

Our Nurses: Clinical care with compassion at its core.

Our registered nurses bring expert clinical care into community and supported settings. They’re trained to manage medications, oversee complex care plans, and support clients with both physical and mental health needs.

Whether providing direct care or leading teams, our nurses work with sensitivity, skill, and heart. They ensure that every client receives safe, professional support — delivered with compassion.

Latest Reviews from Clients and Staff

The team have been caring and true to their name, compassionate. Nothing was too much trouble and everything was done with a smile and dignity. The team also treated my partner with kindness. Highly recommend this company. – source homecare.co.uk

Since starting at Compassionate Care I have had a very positive experience and managed to rebalance my work and personal life. Lots of friendly help and guidance available from everyone.

The company has been very welcoming , really good training and onboarding during induction, look forward to carry on my journey here. The company strives to provide compassionate care – source Indeed

Our Corporate Social Investment

Anti-Slavery and Human Trafficking Statement

At Compassionate Healthcare, we are fully committed to preventing modern slavery and human trafficking in all areas of our organisation and supply chains. We believe everyone deserves to be treated with dignity, respect, and fairness — values that sit at the heart of the care we provide.

We have a zero-tolerance approach to modern slavery. We take active steps to ensure that all employees, agency staff, and contractors are recruited lawfully, paid fairly, and work in safe conditions. All staff undergo background checks, right-to-work verification, and safeguarding training as part of our recruitment process.

We also expect the same high standards from the suppliers and partners we work with. We continue to review and strengthen our policies to identify and address any potential risks of exploitation.

Compassionate Healthcare stands firmly against all forms of modern slavery, servitude, forced labour, and human trafficking. We are proud to be part of a care sector that values freedom, safety, and human rights.

Environmental Sustainability Statement

At Compassionate Healthcare, we recognise our responsibility to protect the environment and reduce our impact on the planet. As a care provider rooted in compassion and community, we are committed to making thoughtful, sustainable choices in our daily operations.

We aim to minimise waste, reduce energy use, and promote environmentally responsible practices throughout our services. This includes encouraging paperless processes, using eco-friendly products where possible, and supporting recycling within our offices and homes.

We also work with suppliers who share our commitment to sustainability and ethical sourcing. By raising awareness among staff and clients, we continue to build a culture of care that extends beyond people — to the environment we all share.

We believe that even small steps can make a meaningful difference. Our promise is to keep learning, keep improving, and take active steps towards a greener future.

Awards & Recognition

At Compassionate Healthcare, we believe excellence deserves to be celebrated. We are proud to have received recognition from prestigious national and international panels for our innovation, leadership, and impact. These awards reflect the heart of who we are — a team driven by compassion, guided by innovation, and committed to raising the standard of care.

Global Recognition Awards (2024): Honoured for outstanding contribution to mental health and learning disability care across the UK.

Rising Star Award (2025): Winner at the Business Awards UK, recognising our growth, leadership, and dedication to compassionate care.

Global Recognition Awards – Judging Panel (2025): Our leadership has now been invited to join the panel of judges, recognising our continued influence in shaping the future of healthcare globally.

Care Quality Commission (CQC) Rating: Rated “Good” across all key areas — confirming our commitment to safe, effective, caring, responsive, and well-led services.

Community News

Information here is provided courtesy of the Council. From time to time they share uplifting stories, local updates, and the voices that make Cheshire truly special.

  • Bee You Support Hive - Dried Flowers and Suncatchers Session
  • Cheshire East All Aged Carers Hub Carers Event Poster May 2025
  • Oakhanger - Activities for all Summer Hols 2025
  • Volunteer Day - Pawprints to Freedom Nantwich