Compassionate House

Compassionate house consists of a six-bed residential service, comprising of a shared house for 6 people on two different wings, making it suitable to house either gender. The home is located in a quiet location in Draycott in the Moors, Staffordshire. The town enjoys excellent facilities and amenities with a wide range of shops, cafes a leisure centre and wide range of green spaces.

The service is managed by two registered mental and general nurses and was developed specifically to meet the needs of people with learning disabilities, autism, personality disorder, and all ranges of learning disabilities. A CQC registered manager provides round the clock care and support with highly experienced care staff.

The team of support workers at Compassionate house are highly trained to cater for service users with a broad range of needs ranging from moderate to severe learning disabilities, challenging behaviours, epilepsy and sensory impairment. All staff are MAPA trained to ensure support for all service users.

Who we Support

Compassionate house support people with:

• Learning disabilities
• Autistic spectrum disorders
• Physical Disabilities
• Mental health needs

Aim of our Support

We support individuals to:

• Become more independent
• Gain safety and security they need to live a comfortable and normal life
• Maximise the choice and control they have over their live.
• Develop and build friendships and networks within these communities
• Maintain and increase their dignity and self-respect
• Play an active role within their communities
• Enjoy opportunities to learn, and grow to realise their potential

Positive Behaviour Support

Compassionate health care complies with the PBS framework. We believe that all behaviour is a form of communication that can tell us important things about the quality of a person’s life. We believe that people we support have the right to have their behaviour recognised and responded to in a respectful, positive, person centred and professional way.

Positive Behaviour Support (PBS) is an approach that is used to support behaviour change in a child or adult with a learning disability. Unlike traditional methods used, the focus is not on ‘fixing’ the person or on the challenging behaviour itself and never uses punishment as a strategy for dealing with challenging behaviour. PBS is based upon the principle that if you can teach someone a more effective and more acceptable behaviour than the challenging one, the challenging behaviour will reduce.

A good behaviour support plan is based on the results of a functional assessment and uses Positive Behaviour Support (PBS) approaches. The plan contains a range of strategies which not only focus on the challenging behaviour(s) but also include ways to ensure the person has access to things that are important to them. The strategies used are referred to as Proactive Strategies and ReactiveStrategies.

Proactive strategiesare intended to make sure the person has got what they need and want on a day to day basis and also includes ways to teach the person appropriate communication and life skills.

Reactive strategiesare designed to keep the person and those around them safe from harm. They provide a way to react quickly in a situation where the person is distressed or anxious and more likely to display challenging behaviour.

A good behaviour support plan has more Proactive strategies than Reactive ones. This helps to ensure that the focus of the plan is not just on the challenging behaviour but provides ways to support the person to have a good life, enabling the person to learn better, more effective ways of getting what they need

Stages of behaviour

A format which has been found to be particularly useful in helping carers to understand the different stages of behaviour is based on a ‘Traffic light’ system:

Colour coding a behaviour support plan using this format can be a very useful way of clarifying the different stages of the behaviour. Using the traffic signal analogy, an individual’s behaviour moves from ‘typical behaviour’ (green), to a level that indicates that problems are about to occur (amber) prior to the occurrence of the behaviour itself (red). After the behaviour (blue) care must be taken to ensure that the person returns to the green phase. This format enables carers to more easily identify when they could intervene to prevent behaviour escalating into an episode of challenging behaviour.

Proactive “Green” strategies

Proactive Strategies are designed to meet the person’s needs without them needing to rely on challenging behaviour.

Early Warning Signs “Amber” strategies

This part of the plan will describe what to do in response to the early warning signs, to help you intervene as early as possible, before the person resorts to challenging behaviour.

Amber strategies: At this stage the person may be starting to feel anxious or distressed and there is a chance that he/she may challenge you in some way.

Reactive “Red” Strategies  

A reactive plan describes what you should do, or how you should react, in response to challenging behaviour. Reactive strategies are a way to manage behaviour as safely and quickly as possible, to keep the person and those around them safe.

More restrictive interventions (such as physical restraint) should be a last resort.

Physical interventions, and medication that is used solely to calm people down, are generally not considered a good long-term solution. Use of these should be recorded to help identify when to review the plan.

Post Incident Support “Blue” Strategies

This section should specify the procedures to be followed after an incident for both the person and their carers. Blue strategies: This is where the incident is over and the person is starting to recover and become calm and relaxed again. We still need to be careful here as there is a risk of behaviour escalating again quickly.

All our staff are trained to complete effective PBS.

We offer person centred care which is based on the principle of providing support that is specific to you

Since the adults we care for have varying needs, challenges, illnesses, disabilities and abilities we cannot provide a blanket approach to care. We are proud to give you more choice and control to involve you in every decision about your care. We spend a significant amount of time getting to know the people we support, right down to their habits, unique ways of doing things, likes and dislikes. Our care is tailored to your needs, views and goals through a collaborative partnership with you, your family, our care teams and professionals. This person centred approach is a contributing factor to the successful relationships we have with the adults we support.

Person Centred Planning

To achieve these outcomes, we work with each person to help them develop a Person Centred Plan. We work with the person’s wider circle, their families, friends, advocates and other professionals to ensure the plan truly reflects their needs and preferences. The plan is outcomes focused and includes details of all areas of support required to meet each person’s individual needs, wishes and aspirations.


Person centred support- planning enables you to have choices and take control; your voice will always be listened to. Your support will be tailor made to help you achieve your goals and aspirations.

A person centred support plan identifies what’s important to you, and what you want your support to look like. The plan is where we start and where we regularly return to, so we know we are always following your choices. We will work alongside you to develop a plan, and then again later, to review progress. Other people who are important to you may also be involved in the review process.

We use person centred thinking tools, to make it easier for you to decide the best way forward. For example, one-page-profiles help to make planning and working together that little bit better.

Compassionate House

177 Uttoxeter road
Draycott in the moors
ST11 9AB

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